old man in a suit sitting on a dock reading to sharks

Reading to Sharks: Basic Screen Reader Testing

Your site attracts blind visitors in addition to sharks and their blind…


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On the AI Takeover: Will AI Eliminate Copywriters?

ChatGPT and other AI tools can help with some of business’ written…


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Training in on the Retention Track

It’s worth it to engage in continual customer retention activities so…


AIR Accessibility Internet Rally: salesforce, Knowbility

Competition Report: Accessibility Internet Rally

My journey in the Accessible Internet Rally was illuminating on a number of…


shark and bull facing off

Bulls Can’t See Red, Can Sharks?

A Deep Dive Into Contrast RatiosIt may be time for some hard decisions. You’ve…


two people jumping out of a plane, one clipped to the front of the other

Big Picture 6: Putting the Custom into Customer Portals

To give your customers what they want, you need to offer them a customer…


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Big Picture 5: Fly SMS Marketing into Your Business

Since SMS marketing is far more effective than the other options, you should…


Keep Your Eyes on the Prize

Keep Your Eyes on the Prize: Accessibility Monitoring and Why You Need It

Setting your website up with accessibility monitoring for compliance will…


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Summer Plans: Get Ready for Black Friday

The Black Friday weekend will only mean all it can to your ecommerce store if…